Returns & Exchanges
At Sleeper, we want you to be completely satisfied with your purchase. If your luxury loungewear isn't the perfect fit, you may return or exchange eligible items within 14 days of delivery provided they are in their original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags, garment bags, and protective materials are included to maintain product integrity.
Ship the Package
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing